At SolderTech Solutions, we take the protection of your personal and technical data seriously. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our electronics services, in compliance with the General Data Protection Regulation (GDPR / AVG).

Information We Collect

We collect and process the following categories of data:

• Contact Information: Name, company name, email address, and phone number provided via contact forms.
• Technical Data: Bill of Materials (BOM), Gerber files, assembly drawings, and photos of electronic components provided for project assessment.
• Usage Data: Anonymized IP addresses and cookies for website performance analysis (if applicable).

Purpose of Processing

Your data is processed exclusively for the following technical and business purposes:

• To provide technical quotes and assessments for your electronics projects.
• To execute soldering, assembly, and rework services as commissioned.
• To maintain business communication and provide customer support.
• To comply with Dutch tax and legal obligations (e.g., invoicing).

Technical Data Protection

As an engineering-focused firm, we understand the sensitivity of intellectual property (IP). Technical files (Gerbers, Schematics) are stored on secured local systems and are never shared with third parties without explicit written consent. We implement strict digital and physical access controls at our ESD-safe laboratory in Helmond.

Data Retention

Personal data associated with inquiries is kept for a period of 2 years unless a service agreement is initiated. Financial records and invoices are retained for 7 years as required by Dutch tax law (Belastingdienst).

Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your data:

• Access: You may request a copy of the data we hold about you.
• Rectification: You may request correction of inaccurate data.
• Erasure: You may request that we delete your personal data ("Right to be forgotten").
• Restriction: You may object to the processing of your data for specific purposes.

To exercise these rights, please contact us at info@soldertech-solutions.nl. We will respond to your request within 30 days.

Third-Party Disclosure

We do not sell or trade your data. Data may only be shared with verified service providers necessary for our operations, such as hosting providers and accounting software, who are also GDPR compliant.

Authority

If you believe your data is being handled incorrectly, you have the right to lodge a complaint with the Dutch Data Protection Authority (**Autoriteit Persoonsgegevens**).